Terms & Conditions
FOR FANT - FOOTBALL FOR A NEW TOMORROW
c/o Match Padel Studio
Lemberggade 15, st.
2300 Copenhagen S
Phone: +45 3118 1523
CVR (VAT): DK34666237
PAYMENT
FANT – For A New Tomorrow accepts online payments with; Visa/Dankort, Mastercard, MobilePay Online, Visa Electron, Maestro and PayPal. Payment will only be debited from your account when the physical item is shipped or the virtual product is created, unless otherwise agreed or stated in your order. For payments with Visa Electron and Mastercard Debit, which are debit cards, the payment will be reserved on your account in accordance with the terms of your card until we draw or reject the payment. FANT is exempt from VAT as an NGO, and therefore, VAT is not displayed on the items on the webshop. The website uses Danish Kroner (DKK) as currency for pricing. FANT – For A New Tomorrow uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by others. FANT – For A New Tomorrow's own website also uses encryption with SSL protocol.
SHIPPING
The delivery time for your order is 2-4 business days. If there are any unexpected delays, we will inform you accordingly. Delivery area: We only ship items to addresses within Denmark.
RIGHT OF WITHDRAWAL
There is a 14-day full right of withdrawal for items purchased on the website unless otherwise agreed or stated in your order. The 14-day period starts the day the order is delivered. Any return costs are borne by you. The wish to use your right of withdrawal must be communicated to FANT – For A New Tomorrow within 14 days after delivery and must be in our hands no later than 14 days after we are informed of your use of the right of withdrawal. The wish to use the right of withdrawal must be sent to the email: fant@fant.dk, with the standard withdrawal form filled out and sent (see the form at the bottom of the Terms and Conditions).
CONDITION OF THE ITEM UPON RETURN
You are responsible for any impairment of the value of the item resulting from handling other than what is necessary to determine the nature, characteristics, and functioning of the item. This means that you may try the item in the same way as if you were shopping in a physical store. If the item has been tried beyond what is described above, it is considered used and of diminished value. This means that upon withdrawal of the purchase, you may receive a reduced or no refund of the purchase amount. It is up to FANT – For A New Tomorrow to assess the condition of the item.
WARRANTY
There is a 2-year warranty on products in accordance with Danish consumer law. The warranty covers all defects in software, material and manufacturing. Complaints about defects and deficiencies must be notified to FANT – For A New Tomorrow within a reasonable time after receipt of the item. Two months are considered a reasonable time unless otherwise agreed. The complaint is waived for incorrect or unusual operation of the product. FANT – For A New Tomorrow covers the return costs to a reasonable extent. When returning, contact:
FANT – For A New Tomorrow
c/o Match Padel Studio
Lemberggade 15, st.
2300 Copenhagen S
Phone: +45 3118 1523
Complaints are not accepted if sent cash on delivery.
FANT – For A New Tomorrow
c/o Match Padel Studio
Lemberggade 15, st.
2300 Copenhagen S
Phone: +45 3118 1523
Complaints are not accepted if sent cash on delivery.
CUSTOMER & PRIVACY POLICY
In order for you to enter into an agreement with FANT – For A New Tomorrow, we need the following information:
• Name
• Address
• Phone number
• Email address
We register your personal information for the purpose of delivering the item to you. The personal information is registered with FANT – For A New Tomorrow and is kept for up to five years, after which the information is deleted. When collecting personal information through our website, we ensure that it always happens with your express consent, so you are informed about exactly what information is collected and why. The director and employees of FANT – For A New Tomorrow have access to the information recorded about you. The data controller at FANT – For A New Tomorrow is: Rasmus Grøhn Damgaard. We do not store and transmit customer information encrypted. As a registered customer at FANT – For A New Tomorrow, you always have the right to object to the registration. You also have the right to insight into what information is registered about you. These rights you have under the Personal Data Act, and inquiries in this regard should be addressed to: fant@fant.dk.
Cookies
Cookies are used on www.fant.dk to optimize the website and its functionality, making the visit as easy as possible for you. You can delete cookies from your computer at any time. You can find instructions to do so here.
Statistics
We use log statistics on www.fant.dk, which means that a statistical system collects information that can provide a statistical picture of how many visitors we have, where they come from, and where on the website it is left, etc. Log statistics are only used to optimize FANT – For A New Tomorrow's website.
• Name
• Address
• Phone number
• Email address
We register your personal information for the purpose of delivering the item to you. The personal information is registered with FANT – For A New Tomorrow and is kept for up to five years, after which the information is deleted. When collecting personal information through our website, we ensure that it always happens with your express consent, so you are informed about exactly what information is collected and why. The director and employees of FANT – For A New Tomorrow have access to the information recorded about you. The data controller at FANT – For A New Tomorrow is: Rasmus Grøhn Damgaard. We do not store and transmit customer information encrypted. As a registered customer at FANT – For A New Tomorrow, you always have the right to object to the registration. You also have the right to insight into what information is registered about you. These rights you have under the Personal Data Act, and inquiries in this regard should be addressed to: fant@fant.dk.
Cookies
Cookies are used on www.fant.dk to optimize the website and its functionality, making the visit as easy as possible for you. You can delete cookies from your computer at any time. You can find instructions to do so here.
Statistics
We use log statistics on www.fant.dk, which means that a statistical system collects information that can provide a statistical picture of how many visitors we have, where they come from, and where on the website it is left, etc. Log statistics are only used to optimize FANT – For A New Tomorrow's website.
CONSUMER PROTECTION
Learn more about your consumer protection when purchasing through a PensoPay payment solution.
COMPLAINT OPTIONS
In case of a complaint, our email address should be provided: fant@fant.dk, along with the website where you purchased the item. A complaint about a product or service can be submitted to Forbrugerklagesystemet, Nævnenes Hus, Toldboden 2, 8800 Viborg. You can complain to Forbrugerklagesystemet via the Complaint Portal for Nævnenes Hus. For EU citizens outside the EU, complaints must be sent via the EU Commission's online complaint platform.
STANDARD WITHDRAWAL FORM
This form is to be completed and returned only if the right of withdrawal is exercised. Please copy into e.g., Word and send as a PDF.
To [here insert the business name, physical address and, if applicable, fax number and email address of the business itself]:
I/we () hereby declare that I/we () wish to exercise the right of withdrawal in connection with my/our () purchase agreement for the following goods ()/delivery of the following services (*)
– Ordered on ()/received on ()
– Consumer's name (Consumer's names)
– Consumer's address (Consumer's address)
– Consumer's signature (Consumer's signatures) (only if the content of the form is communicated on paper)
– Date
To [here insert the business name, physical address and, if applicable, fax number and email address of the business itself]:
I/we () hereby declare that I/we () wish to exercise the right of withdrawal in connection with my/our () purchase agreement for the following goods ()/delivery of the following services (*)
– Ordered on ()/received on ()
– Consumer's name (Consumer's names)
– Consumer's address (Consumer's address)
– Consumer's signature (Consumer's signatures) (only if the content of the form is communicated on paper)
– Date